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MJF67, Sept. 27-29, 2024

Frequently Asked Questions

Welcome back! We look forward to seeing you for the 66th annual Monterey Jazz Festival, September 22-24, 2023. We will be updating this page frequently, so keep checking back to have all your questions answered.

WHAT'S NEW THIS YEAR?

  • We are going cashless for all MJF related purchases. This includes tickets and parking.
  • New Rental Chair Program for MJF67! Introducing ConCHAIRto – your fast and easy way to pre-order rental chairs or rent on site.
    • Nothing beats the feeling of enjoying music, food, drinks from a comfy chair while you relax, stretch out your legs and take in the Monterey Jazz Festival! Enjoy the peace of mind of having a designated spot. Chairs will be ready for you when you arrive and removed for you when you leave. It’s just that simple!
    • Due to new safety and security regulations adopted by many venues, including Monterey County Fairgrounds, ConCHAIRto offers a hassle-free solution that complies with current fairground requirements and makes it easy for you to quicky (and lightly!) enter the fairgrounds.
  • Due to new safety and security regulations mandated by Monterey County Fairgrounds, a Clear Bag Policy is in effect for this year’s Festival. Please make sure your items are in clear bags. Small clutches will be accepted. Click here for MJF Policy.

HEALTH & SAFETY

The health and safety of our audiences, artists, and staff is our top priority. We are committed to ensuring you have a wonderful experience this year, with confidence in the procedures designed for a safe environment for all. MJF66 will feature four outdoor stages: Jimmy Lyons Main Stage, West End Stage, Garden Stage and the Courtyard Stage. We are also pleased to bring back the Pacific Jazz Café to the schedule. Here’s to a fantastic Festival experience 66 years in the making!

TICKETS

The 66th Monterey Jazz Festival will feature five premium stages for your entertainment. Click here for artist lineup and schedule information.

  • Friend of the Festival patrons may renew their seats from 2022. Renewals will begin March 14 and end March 24, 2023. All renewals must be completed online or by calling Etix directly. We will not be accepting cash or check payments for ticket purchases. Payments may not be made in person at the Monterey Jazz Festival office. To learn how you can become a Friend of the Festival and be eligible to renew seats purchased in 2023 for MJF67 in 2024, please visit https://montereyjazzfestival.org/mjf365/contribute/#Scholarship-Funds
  • When do renewals start?
    • Renewals begin March 14, 2023. Renewal invoices and information will be emailed on March 13 directly from etix.com. Renewals must be done online or by calling Etix at 831-308-4653. We will not be accepting cash or check payments for ticket purchases. Renewals must be completed by March 24, 2023.
  • When do tickets go on sale to the public?
    • Arena and Grounds 3-Day packages will go on sale at 10am on April 14, 2023. Single day Arena and Grounds tickets will go on sale at 10am on May 5, 2023.
  • Will you be selling single day tickets?
    • Yes! We will have single day tickets available this year. Single day tickets will go on sale at 10am on May 5, 2023.
  • Will you be selling Grounds tickets this year?
    • Yes! Grounds tickets will be available again this year. 3-Day Grounds packages go on sale April 14, 2023 and single day Grounds tickets go on sale on May 5, 2023.
  • Are there discounts for Military or Students?
    • Yes! In-person discounts will be available at the festival box office the week prior to the festival. Check for days and hours of operation closer to the festival.
      • Limit of 4 per military ID. Military member must be present to receive discount.
      • Limit of 1 per student ID. Student must be present to receive discount.
  • When will I receive my tickets?
    • All tickets will be electronic, print-at-home, or mobile tickets. Tickets will not be available until August 31. Guests may access their tickets through their Etix account beginning Aug 31. Etix will resend confirmation emails on Aug 31 with a link to access electronic tickets. Tickets may be printed or saved to a mobile device.
  • Why did I only receive 3 tickets for my 3-day Arena package?
    • In 2021 the Monterey Jazz Festival switched from 5 tickets per Arena package to 3 tickets per Arena package. Guests receive one ticket per day and have entry and exit privileges to both the arena and fairgrounds. Only one person may be admitted per day, per ticket. Tickets are not able to be shared for admission for additional guests throughout the day.

MAXIMUM ORDER

Up to 8 tickets can be purchased in any one order. For larger group sales, please call 831.373.0366.

REFUNDS

The Monterey Jazz Festival has a no-refund policy, and all sales are non-refundable. Monterey Jazz Festival will not be accepting donated tickets from the public as charitable contributions.

UPGRADES

Seat exchanges (previously referred to as upgrades) are available after renewals end for Bronze and higher levels of Friend of the Festival patrons. Information will be emailed to Friend of the Festival, Bronze, Silver, Gold and Platinum tiers with instructions on how to complete a seat exchange. Original renewable seats must be paid (renewed) in order to participate in the seat exchange. For information on how you may be eligible in 2024 for a seat exchange by becoming a Friend of the Festival at the Bronze or higher tier level, please visit https://montereyjazzfestival.org/mjf365/contribute/#Scholarship-Funds

GATE, BOX OFFICE & SHOW TIMES

Friday: Gates 3:00 pm
Saturday: Gates 11:00 am
Sunday: Gates 11:00 am

MJF66 Box Office Hours
2000 Fairground Road, Monterey, CA 93940

Weds. Sept 20: 10am-5pm
Thurs. Sept 21: 10am-5pm
Fri. Sept 22: 10am-9pm
Sat. Sept 23: 10am-8:30pm
Sun. Sept 24: 10am-8pm

PARKING

Monterey Peninsula College parking is available for the 2023 Festival. Your parking ticket must be shown to ride the MST shuttle to the festival grounds. If you don’t purchase parking, we recommend utilizing local rideshare services Uber and Lyft to avoid limited parking availability. Parking lots open 30 minutes prior to gate opening times each day of the Festival.

FOOD & BEVERAGE POLICIES

We invite you to enjoy a wide variety of food and beverages available for purchase at the Monterey Jazz Festival. As per the State of California and the County of Monterey, food, glass, and beverages in containers cannot be brought onto the Fairgrounds with the exception of one bottle of water. Stainless steel or other non-breakable individual use water container is allowed, which may be filled at the free Pure Water stations. Containers are also available for purchase. No picnic baskets, coolers, or barbeques are allowed. No alcohol may be brought onto the Fairgrounds. Alcohol and containers will be disposed of at the entrance gates and not returned. Every person who enters the Fairgrounds is subject to search by Security personnel.

PEOPLE WITH DISABILITIES/HEARING IMPAIRED INFO

ADA seating is available through our ticketing provider at montereyjazzfestival.org/ticketing or by calling 831-308-4653. Please contact the Ticket Office if have any specific questions. A Passenger Loading/Unloading area with ADA access is located at the Main Entrance (Gate #5) to the Fairgrounds next to the Ticket Office on Fairground Road.

A limited number of ADA parking spaces are available on Fairground Road. Parking is first-come, first-served.

Listening devices for the hearing impaired are available at no charge at Patron Services, located on the Fairgrounds. A deposit of a valid driver's license or current credit card is required.

DO & DONT'S

We want all of our fans to have an enjoyable and safe experience at the Monterey Jazz Festival. Please help us ensure everyone's security, comfort, and convenience by following these rules. Thank you and enjoy the Festival!

FOR YOUR SECURITY

Every person is subject to a security search. Please be prepared for Security to search your belongings. Security reserves the right to refuse entry to the Festival Grounds. The Monterey Jazz Festival works with the Monterey County Fairgrounds, a professional security firm, and the City of Monterey police department to ensure the safety of our patrons.

DON'T BRING

The following are prohibited on the Festival Grounds:

- Food, coolers, glass bottles, containerized or alcoholic beverages
- Lawn, beach or folding chairs. See the “What’s New This Year” category for more information
- Camera or cameras with detachable lenses of ANY SIZE
- Flash for photos, tripods, monopods, laser pens, laser lights
- Audio or video recording devices
- Pets
- Smoking is not allowed in the Arena or any indoor venue
- All cell phone ringers must be turned off during performances
- Strollers are not allowed in the Arena or any indoor venue

Security may confiscate items or have you remove items from the Festival Grounds.

DO BRING

- Electronic ticket or a print-at-home ticket
- Personal items and medications
- Additional clothing for changing weather conditions and temperatures
- One sealed plastic bottle of water per patron is permitted
- If you purchased a Lawn Seat, don’t forget your picnic blanket

FOR YOUR CONVENIENCE

- An array of food and shopping will be available inside Gate 5 and in the Arena
- ATMs are available on the Festival Grounds for Arts and Crafts Vendors, Program Sales and Food Vendors only
- Listening devices are available at Patron Services

FESTIVAL ENTRY POLICIES

Your ticket allows one entry to the Fairgrounds. Ticket holders must exit and enter through Gates 3, 5 and 10 ONLY for readmittance. You will be given a wristband to re-enter the Festival grounds. If you lose your wristband you will need to purchase another ticket for re-entry. If you have questions prior to the Festival, please contact the Ticket Office at ticketoffice@montereyjazzfestival.org. If you have questions during the Festival, please ask our Patron Services volunteers.

ATM

For your convenience, ATMs are available inside Gate 5 of the Fairgrounds during the Monterey Jazz Festival weekend.

SMOKING POLICY

Smoking is not permitted in the Arena.

FIRST AID

There is a medical first aid station located on the Fairgrounds, staffed with Emergency Medical Technicians, throughout the Festival weekend.

COURTESY TO FELLOW FANS

As a courtesy to fellow fans and our performing artists, please remember to turn off all cell phone ringers while attending the Festival performances. Please do not use flash photography of any kind, with any device. Please do not film with a smartphone. Please do not wear large hats or sit on multiple cushions that block the view for the fans behind you.

Photography/Videography Disclaimer

Monterey Jazz Festival (MJF) reserves the right to use any photograph/video taken at any event sponsored by MJF, without the expressed written permission of those included within the photograph/video. MJF may use the photograph/video in publications or other media material produced, used or contracted by MJF including but not limited to brochures, invitations, books, newspapers, magazines, television, websites, emails, promotional videos, etc.

To ensure the privacy of individuals and children, images will not be identified using full names or personal identifying information without written approval from the photographed subject, parent, or legal guardian. A person attending a MJF event who does not wish to have their image recorded for distribution should make their wishes known to the event photographer/videographer at the time the photo or video is being taken.

By participating in a MJF event, or by failing to notify the event photographer/videographer of your desire to not have your photograph used by MJF, you are agreeing to release, defend, hold harmless and indemnify MJF from any and all claims involving the use of your picture or likeness.

Any person or organization not affiliated with MJF may not use, copy, alter or modify MJF photographs, graphics, videography or similar reproductions or recordings without the advance written permission of an authorized designee from MJF.
Thank you for your understanding and cooperation!

FESTIVAL OVERVIEW

The Monterey Jazz Festival is the longest continuously-running jazz festival in the world. It is held annually on the 20-acre, oak-studded Monterey County Fairgrounds, located at 2004 Fairground Road in Monterey, California. This has been the site of the Festival since its inception in 1958.