Privacy Policy

Monterey Jazz Festival understands that your right to privacy is a very important. We have created this privacy statement in order to demonstrate our continued commitment to your privacy.

Security

At Monterey Jazz Festival, we have utilized all of the latest technological advances to ensure that your transaction is secure. Our Secure Socket Layer (SSL) software is the best available today for secure electronic commerce transactions. It encrypts all of your information, including your credit card number, so that it cannot be read as the information travels over the Internet. If you have any questions about our security, please contact us at jazzinfo@montereyjazzfestival.org or 831.373.3366. We have one of the most secure sites on the Internet.

How Monterey Jazz Festival Uses Financial Information

Any financial information that is given to Monterey Jazz Festival will be used only in the processing and delivery of your tickets/order. The information you provide will be used to verify the transaction and receive the money directly from your credit card company. Some financial information may be used by Monterey Jazz Festival to identify the customer at the venue (e.g. your last four credit card digits used to identify that you are the person who purchased the ticket). Under NO circumstances will Monterey Jazz Festival ever release any of your credit card information to a third party.

Information You Give Monterey Jazz Festival

Monterey Jazz Festival’s forms require you to give us certain contact information such as your name, address, email address, and credit card number. Sometimes, we may need you to provide us with additional information, such as a montereyjazzfestival.org account password, or demographic information such as your age or income level.

Monterey Jazz Festival complies with the U.S./EU Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. Monterey Jazz Festival has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Monterey Jazz Festival’s certification, please visit http://www.export.gov/safeharbor/

Contact Information

Monterey Jazz Festival may use your contact information to contact you about any aspect of your financial transaction. Information may also be used by the shipping company, when applicable, to deliver your tickets.  Monterey Jazz Festival may also use your information to send you information and offers from our organization. We will strive to make sure this information is of value to you.

Your Internet Protocol (IP) Address

Monterey Jazz Festival uses your IP address to help with problems and for identification purposes only.

Cookies

Our site uses cookies to keep track of your purchases. We may use cookies to save your account password, to deliver content designed to match your interests, and for various other purposes relating to your transactions on the Site.

Links

Monterey Jazz Festival’s website may contain links to other websites of interest. However, we are not responsible for the content, privacy policies, or security of any other websites.

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